FAQ

Our facility is located conveniently between Barrie & Angus, in a small rural town on a 10 acre property, in Utopia, Ontario.

The  building area has 1200sqft of indoor space, which consits of our small office, a grooming room, bathroom, kitchen, an indoor hang out/play area and 7 individual bedroom suites for our guests. There is also a fully fenced 2500+ sqft outdoor area for dogs to run and play, which is our favourite part!

The facility is fully equipped with HVAC, along with ceiling fans for extra circulation.

Find photos of the facility under "Boarding + Daycare" tab > Photos!

Overnight Boarding
Each dog spending the night with us will have their own private bedroom where they eat their meals and sleep. There are 7 bedrooms available – and dogs from the same household are able to share a bedroom. Security camera's have been installed in 3 bedrooms and in the main room, allowing for access to live feeds 24/7 by staff. Live feeds may also be accessed by owners (additional fee).

We offer in home boarding for dogs who have successfully completed our assessment and minimum 2 day trial process. Additional 15% price increase is added. I recommend using this option for dogs who have on-going medical issues. This option is limited and must be booked in advance. Please reach out for additional info!

REQUIREMENTS BEFORE BECOMING A WILDERK9'ER:
1) fecal test done with your vet to ensure your dog is parasite-free
2) assessment ($20)
3) day trial ($40)

You can rest assured that every dog in our care has also passed our thorough screening assessment.

We schedule every new dog in for a meet & greet + assessment. Dogs in care must pass our temperament test prior to any daycare visits or overnight boarding stays.

If the assessment is successful, your dog is ready for their day care visits!
A minimum of one trial day is required before your dog is able to spend the night with us (the total amount of days required before boarding can vary depending on your dogs behaviour - are they nervous? vocal? anxious? unsettled?) I want this experience to be as comfortable as possible for each dog, so it may require more time and patience for some dogs to adjust and get accusstomed to the new environment before being given the okay to spend the night at Wilde K9.  Some dogs do perfectly fine right off the bat, it just depends on the dog :)
I strive to make my place every dogs second home- where they can be at ease, relaxed and enjoy all their days with us! 

Assessment is approx. 1 hour long and there is a $20 fee/dog.
Assessment involves showing you around the facility, and getting to know you and your dog(s) needs.
You’ll then kindly be asked to step out of the facility and leave your dog with us for the assessment. If your dog is dog-social and you would like your dog to be socialized, then they will be slowly introduced to another dog one at a time, and their behaviour and temperament will be evaluated to ensure they are a good fit for the social setting.

While we are getting to know your dog(s), your dog will be on a slip leash. Although our outdoor area is fully fenced, these are the safest tools to use to prevent a dog from slipping out of a collar.  The safety of other dogs and our handlers is very important to us, and this method will allow us to safely retrieve a nervous dog and bring them to a safe spot.

Maintaining Membership Status
In order to continue scheduling daycare and overnight visits, dogs need to keep their membership status active by visiting our facility at least once a year.
This is to ensure the dog is cleared and within the same temperament/mindset as the last time we have observed. We acknowledge that dog behaviour can change over time, and safety is our number one priority at Wilde K9.
If you would like to book in your dog for day an overnight stay and your dog has not been in within the last 12 months, they are required to be booked in for a day trial for a re-assessment for re-admission.

Fecal Testing
It is a requirement for all dogs attending Wilde K9 to have a fecal test done once a year to ensure they are clear of parasites and Giardia. More information can be found here

Assessment
All new clients require an assessment. If the assessment is successful, your dog is ready for their day care visits, starting at half day before graduating to full day to ease them into their stay, allowing them to get comfortable with us!
There are a minimum of 2 day trial days required before your dog is able to spend the night with us. Please find more info about this under the “Assessment” tab

Flea & Tick Preventative
Although not required, it is HIGHLY recommended that your dog is on flea and tick prevention throughout April – November to prevent fleas or a potential tick disease.
If your dog arrives with fleas, they will be asked to be picked up immediately and you will be requried to pay the full invoice for the reserved dates.

Rabies
We also accept titer tests as subsitite for vaccines for dogs who are allergic to specific vaccinations

Bordetella
Not required, but if your dog is vaccinated with this, please be aware dogs are still able to carry Kennel Cough even when vaccinated.

Spay & Neuter
We  accept intact dogs and they will require an assessment just like any other dog starting off with us. We have a boarding spots available for dogs who do best without dog-social interaction, or a spot for dogs who are dog-selective.
Note: If your female goes into heat right before/ or during her stay with us, they will be required to private board (no interactions with other dogs).  There is an extra $10 charge per night for female in heat (plus additional supplies if not provided ie. diapers)

**It is our priority to ensure the health of all our dogs – this means that if your dog is displaying any signs of an illness they will be asked to be picked up if to keep themselves and their friends safe. If your dog is feeling unwell prior to joining us, please let us know.
If your dog is boarding with us and we believe it is in their best interest to seek medical attention, we will reach out to you immediately and will bring your dog in to a vet. 

When opening the facility, I envisioned a space that feels like home - providing comfort, snuggles, routine, fun and on going training all in one place. We aim to create a true home away from home for your dog!

Some dogs prefer human interaction, while others prefer smaller social groups. Regardless of their preferences, we ensure they enjoy their stay with us through sniffing, enrichment, play, socializing, or one-on-one time with us. Each guest will enjoy their own private suite for feeding schedules, breaks and overnight.

SOCIAL STRUCTURED BOARDING:

This option is ideal for dogs that are dog-friendly and enjoy social interactions in a group. We maintain small, structured playgroups, fully supervised during our outdoor activities. This approach allows us to provide and cater to the individual needs of each dog, ensuring they are well cared for while enjoying their time with us. In our socialized group environment, we emphasize good behavior and practice manners to respect each others boundaries, so that every dog can be comfortable, happy and thrive while in our care!

TLC BOARDING:
This option is for dogs who are dog selective, do best with no interactions with other dogs, or can do well with one other dog that has been carefully matched, screened selected by us. Dogs in this program will receive more direct 1:1 time with us, fullfilling their needs in ways they enjoy! Limited spots available for this program. Please book stays in advance!

We operate by appointment only

Drop off & pick up hours range from 7:30AM-10AM & 3PM-6PM - a reservation for the time you will be arriving must be made a minimum of 48 hours in advance.  Any last minute changes must be approved.

For your convenience, we are able to accomodate drop offs or pickups outside of these times upon availability, please contact to discuss. Additional fees may apply.

When your dog is spending the night(s) with us, please bring the following:

• LEASH + COLLAR (flat buckle collar)
• FOOD (with a label for feeding amount)
• TREATS
• BLANKETS / DOG BED
• MEDICATION (if any)
• TOYS – Any favourite toys they can keep in their room for comfort (as long as they are not a choking hazard to your dog).
• CRATE – if your dog is crated at home you can bring their crate so they feel comfortable and settled over night.

Each dog is provided with a cot to lounge on in their bedroom.
Water and food bowls are provided by us! Only bring your pets bowl if your dog eats their meals in a slow feeder.

Bringing bedding is not a requirement, but many dogs feel more comfortable when they have their own scent with them when they are lounging in their room!

The owner must provide dog food during the dogs stay with us. Dogs can be sensitive to changes in diet, so it is important that they continue with their own food. Additionally, bringing your dogs favourite treats can ease your dogs stress level while they are away from home!

Water and food bowls are provided by us! Only bring your pets bowl if your dog eats their meals in a slow feeder.

All dogs dine in their own private suite, free from concerns about other dogs invading their space.

Medication is administered at no cost to the owner. 

 You are able to bring your dogs belongings to Wilde K9! Your dog will have their very own private cozy bedroom, where everything  that you bring with them (bed/blanket/toys), will remain in their bedroom. These items will strictly stay there, and no other dog will have access to them. 

At check in, if you have any changes to your contact numbers or emergency contacts, or any other information, this is the time to let me know so I can make the changes on your account.

If your dog has any new habits or has a change in their health such as a limp on their rear right leg/ needs to take it easy etc, please let me know. 

Now it is time to say see you later to your best friend! It is recommended to give them a quick hug or kiss, rather than a prolonged goodbye; as this can trigger anxiety or stress in dogs because they are able to sense when we are upset or unhappy (especially when parting from them).  After all, we all want our dogs to be excited and happy when coming to Wilde K9 Club for their getaway. It is best for you to remain calm with positive energy so they pick up on the good vibes!

Your dog will have an incredible time during their getaway.  You will be able to see updates on our Instagram & Facebooks stories and posts to keep an eye!  As always, feel free to contact me for an update at any time :)

DAYCARE
We require a minimum of 24 hour notice for day care cancellations. If you no-show or fail to let us know before the 24 hour period, Wilde K9 reserves the right to charge 50% of the daycare day.

BOARDING
We require a minimum of 72 hour notice for boarding cancellations. If you no-show or fail to let us know before the 72 hour period, Wilde K9 reserves the right to charge in full for the dates you have reserved (up to 3 nights).

HOLIDAYS
We require a minimum of 5 day notice for cancellations during long weekends and holidays. If you no-show or fail to let us know before the 72 hour period, Wilde K9 reserves the right to charge in full for the dates you have reserved (up to 5 nights).

Why are Fecal Tests required at Wilde K9?

Click here for more information

When your dog comes in for their assessment, you will also be getting a tour of the facility so you can see where your dog will spend their days!

If you’d like to visit for a tour without your dog present, we offer complimentary 15-minute tours. Please contact us to schedule your tour!

All animal products at Wilde K9 are locally sourced within Ontario.

What matters most to us is sourcing humanely raised animals and this will always be #1 on our list!

Various animal parts are deemed not for human consumption, therefore a lot of scraps would go to waste.. but this is where we step in and purchase these items from farmers and butchers so the whole animal goes to good use. Nothing is more devastating than seeing half an animal go to waste after being culled - but these leftover items are actually high quality food items for our dogs that are PACKED with nutrients to help our dogs thrive.

All animal products at Wilde K9 are locally sourced within Ontario.

What matters most to us is sourcing humanely raised animals and this will always be #1 on our list!

Various animal parts are deemed not for human consumption, therefore a lot of scraps would go to waste.. but this is where we step in and purchase these items from farmers and butchers so the whole animal goes to good use. Nothing is more devastating than seeing half an animal go to waste after being culled - but these leftover items are actually high quality food items for our dogs that are PACKED with nutrients to help our dogs thrive.

Please be aware of your dogs chewing habits and make size appropriate choices for your dog when feeding chews.  

All pets should be supervisted while enjoying chews.